Contact Winbox MY
Questions about what's on this site, a link that doesn't work, or something that needs correcting? WhatsApp is the way to reach the people who maintain it.
Message about this website's content, broken links or corrections.
Contact via WhatsAppOpens WhatsApp in a new tab. WhatsApp is a third-party service; the privacy policy explains how messaging works.
What this contact route covers
This is a route for questions about the website itself. The website has no access to accounts or payments, so it can't act on them. If getting into an account is the problem, the Winbox login page explains what to check before you write in.
Good fits
- Questions about what's written on this site
- A link or page that doesn't work
- Something that looks out of date or wrong
- Finding your way around the site
Outside what this site can act on
- Account recovery
- Withdrawals and deposits
- Account balances
- Identity verification
- Reversing a transaction
Before you message
A few details make a question much quicker to answer. If you are only trying to find a page, the Winbox MY homepage is the quickest way to look around first.
- A broken page or link
- The page address, the device and browser you're using, and what happened when you tried.
- A correction
- The page, the statement you think is wrong, and a source for the right information if you have one.
- Finding something
- What you were trying to do or find, and where you looked first.
This route can't create an account for you; Winbox registration shows how that works. Nor can it install the app, which the Winbox app download page covers.